Copy of FAQ's

Shipping Policy

At Grafitud, we understand that you value a seamless and efficient shopping experience. We are committed to offering fast and reliable shipping to ensure that your items arrive in a timely and secure manner, no matter where you are in the world. Our affordable flat rates apply to your complete order, providing you with transparency and peace of mind throughout the checkout process.

We aim to prepare your order for shipping within 3-5 days, although please note that delivery times may vary depending on holidays and weather conditions. In the rare event that certain items are temporarily out of stock or held up in customs, we will keep you informed every step of the way, and do our best to minimize any delay.

At Grafitud, we recognize that trust is a fundamental aspect of any relationship, and we want you to feel confident that your purchase is in safe hands. Our commitment to fast, reliable, and transparent shipping is a reflection of our dedication to providing you with the highest level of service.

Returns Policy

At Grafitud, we hold ourselves to the highest standards of quality and customer satisfaction. If for any reason you are not completely satisfied with your purchase, we offer hassle-free returns and exchanges within 30 days of your purchase date.

To initiate a return or exchange, simply contact our customer service team, and we will guide you through the process. Please note that items must be returned in their original condition, and any shipping fees are non-refundable.

At Grafitud, we believe that our products should reflect the values of our customers, which is why we offer a wide selection of comfortable and stylish wear for yoga, sports, and streetwear. We hope to inspire and uplift you through our products and services.

We appreciate your support and trust in Grafitud, and we look forward to serving you.